{"id":5312,"date":"2024-10-29T14:14:33","date_gmt":"2024-10-29T14:14:33","guid":{"rendered":"https:\/\/wespowersports.com\/return-policy\/"},"modified":"2025-03-20T18:10:38","modified_gmt":"2025-03-20T18:10:38","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/wespowersports.com\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container max-height-250 uagb-block-0e8adbc9 alignfull uagb-is-root-container\">\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-7caa178 max-height-50\" data-block-id=\"7caa178\"><style>.stk-7caa178 .stk--block-align-7caa178{align-items:flex-end !important;}.stk-7caa178 {min-height:200px !important;align-items:center !important;display:flex !important;}.stk-7caa178-column{max-width:1400px !important;min-width:auto !important;}<\/style><div class=\"stk-row stk-inner-blocks stk--block-align-7caa178 stk-block-content stk-content-align stk-7caa178-column alignfull\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e301d2e hide-column\" data-v=\"4\" data-block-id=\"e301d2e\"><style>.stk-e301d2e {align-self:flex-end !important;padding-left:50px !important;}.stk-e301d2e-inner-blocks{align-items:flex-end !important;}@media screen and (min-width:1000px){.stk-e301d2e {flex:var(--stk-flex-grow, 1) 1 calc(35% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e301d2e-container stk--no-background stk--no-padding\"><div class=\"stk--column-flex stk-block-content stk-inner-blocks stk-e301d2e-inner-blocks\">\n<div class=\"wp-block-uagb-slider hide-1325 uagb-block-d191f504 uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-ee767b39\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-389bfe70 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-56550dd\" data-block-id=\"56550dd\"><style>.stk-56550dd .stk-img-wrapper{width:350px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-5591\" src=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic.webp\" width=\"1500\" height=\"1500\" srcset=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic.webp 1500w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-300x300.webp 300w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-600x600.webp 600w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-1024x1024.webp 1024w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-150x150.webp 150w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-768x768.webp 768w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-400x400.webp 400w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/span><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-e037ff6b\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-958b4bba alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-4926a5b\" data-block-id=\"4926a5b\"><style>.stk-4926a5b .stk-img-wrapper{width:350px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-5593\" src=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1.webp\" width=\"400\" height=\"400\" srcset=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1.webp 400w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1-300x300.webp 300w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1-150x150.webp 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/span><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-e4eb2c26\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-63a7e96e alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-6c66cb5\" data-block-id=\"6c66cb5\"><style>.stk-6c66cb5 .stk-img-wrapper{width:350px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-5595\" src=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition.webp\" width=\"400\" height=\"400\" srcset=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition.webp 400w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition-300x300.webp 300w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition-150x150.webp 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/span><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-4b4e374 header-organge-title-padding\" data-v=\"4\" data-block-id=\"4b4e374\"><style>.stk-4b4e374 {align-self:center !important;padding-right:10% !important;}.stk-4b4e374-inner-blocks{align-items:center !important;}@media screen and (min-width:1000px){.stk-4b4e374 {flex:var(--stk-flex-grow, 1) 1 calc(65% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-4b4e374-container stk--no-background stk--no-padding\"><div class=\"stk--column-flex stk-block-content stk-inner-blocks stk-4b4e374-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b51abba\" id=\"strong-politique-de-retour-strong\" data-block-id=\"b51abba\"><style>.stk-b51abba {align-items:center !important;display:flex !important;}.stk-b51abba .stk-block-heading__text{color:var(--ast-global-color-5) !important;line-height:1em !important;}<\/style><h1 class=\"stk-block-heading__text has-text-color has-text-align-center\"><strong>Return policy<\/strong><\/h1><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider hide-1324 carrousel-absolute uagb-block-931fc782 uagb-slider-container\"><div class=\"uagb-slides uagb-swiper\"><div class=\"swiper-wrapper\">\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-e3b0a94a\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-d0e10000 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-ffe7dee\" data-block-id=\"ffe7dee\"><style>.stk-ffe7dee .stk-img-wrapper{width:250px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-5591\" src=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic.webp\" width=\"1500\" height=\"1500\" srcset=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic.webp 1500w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-300x300.webp 300w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-600x600.webp 600w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-1024x1024.webp 1024w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-150x150.webp 150w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-768x768.webp 768w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/Coffre_Classic-400x400.webp 400w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/span><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-f35d9b88\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-b9c3eded alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-cac0885\" data-block-id=\"cac0885\"><style>.stk-cac0885 .stk-img-wrapper{width:250px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-5593\" src=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1.webp\" width=\"400\" height=\"400\" srcset=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1.webp 400w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1-300x300.webp 300w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_confort-1-150x150.webp 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/span><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-slider-child uagb-slider-child-wrap swiper-slide uagb-block-263a0a40\"><div class=\"swiper-content\">\n<div class=\"wp-block-uagb-container uagb-block-4fb6db43 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-1cc7f5b\" data-block-id=\"1cc7f5b\"><style>.stk-1cc7f5b .stk-img-wrapper{width:250px !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-5595\" src=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition.webp\" width=\"400\" height=\"400\" srcset=\"https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition.webp 400w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition-300x300.webp 300w, https:\/\/wespowersports.com\/wp-content\/uploads\/2025\/01\/coffre_expedition-150x150.webp 150w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/span><\/figure><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-8149ecf1 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-edb2151\" data-block-id=\"edb2151\"><style>.stk-edb2151 {margin-bottom:15px !important;}<\/style><p class=\"stk-block-text__text\">At <strong>Wes Powersports<\/strong>, we are committed to offering you quality products and guaranteeing your satisfaction. In the event that you need to return an item, here are the steps to follow: <\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8f936ea\" data-block-id=\"8f936ea\"><style>.stk-8f936ea {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>Return conditions<\/strong>:<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\" data-block-type=\"core\">\n<li data-block-type=\"core\">Returns or exchanges are possible within 30 days of the date on your invoice. After the 30th day, no returns will be accepted. <\/li>\n\n\n\n<li data-block-type=\"core\">A return authorization number (RMA#) is required. No returns will be accepted without this number. <\/li>\n\n\n\n<li data-block-type=\"core\">The returned item must be in its original packaging and in perfect resale condition. A 10% restocking fee automatically applies to all returns. An additional restocking fee may apply if return conditions are not met.  <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e5dec48\" data-block-id=\"e5dec48\"><style>.stk-e5dec48 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>Return procedure<\/strong>:<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\" data-block-type=\"core\">\n<li data-block-type=\"core\">Contact a customer service representative at 819.364.7295 ext. 221 or by e-mail at <a href=\"mailto:service@wesindustries.com\">service@wesindustries.com<\/a> to obtain an RMA#. This number must be clearly indicated on the packing slip. Packages without this number will be automatically refused and returned to the sender at his expense.  <\/li>\n\n\n\n<li data-block-type=\"core\"><strong>Return shipping costs<\/strong> are the responsibility of the customer. <strong>Wes Powersports<\/strong> does not assume or manage any costs related to returns.<\/li>\n\n\n\n<li data-block-type=\"core\">Once your product has been returned and inspected, a <strong>refund will be issued to your credit card within 48 business hours<\/strong>.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-2e2f282\" data-block-id=\"2e2f282\"><style>.stk-2e2f282 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>Exclusions<\/strong>:<\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\" data-block-type=\"core\">\n<li data-block-type=\"core\"><strong>Item #115-0013 (seat cushion heater kit)<\/strong>, is not eligible for return or exchange.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e8a2e03\" data-block-id=\"e8a2e03\"><style>.stk-e8a2e03 {margin-bottom:0px !important;}<\/style><p class=\"stk-block-text__text\"><strong>Cancellation and modification conditions<\/strong><\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\" data-block-type=\"core\">\n<li data-block-type=\"core\">If the order has already been shipped, please refer to the above-mentioned return policy. adipiscing elit. Nullam viverra lacus eget ornare hendrerit.  <\/li>\n\n\n\n<li data-block-type=\"core\">You can cancel or modify your order free of charge until it has been dispatched. Once cancelled, a refund will be made within 48 working hours. <\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Return policy At Wes Powersports, we are committed to offering you quality products and guaranteeing your satisfaction. In the event [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5312","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return policy - Wespowersports<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wespowersports.com\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - Wespowersports\" \/>\n<meta property=\"og:description\" content=\"Return policy At Wes Powersports, we are committed to offering you quality products and guaranteeing your satisfaction. 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